mastering communication: the art of influence

“Just because something isn't a lie does not mean that it isn't deceptive.” - Criss Jami The concept of deception refers to the act of deliberately misleading or tricking others by concealing or distorting the truth. Deception can take various forms and is often employed by individuals and organizations for personal gain, protection, manipulation, or to achieve specific goals. It can occur in interpersonal relationships, business transactions, politics, warfare, and many other contexts. Deception in communication is a widespread phenomenon that occurs in various contexts and at different levels of society. While it's difficult to quantify the exact prevalence of deception, research suggests that it is a common aspect of human interaction. Key aspects of Deception : 1.   Intent : Deception involves a conscious decision to deceive others, distinguishing it from unintentional misinformation or misunderstanding. 2.   Communication : Deception typically involves communicat...

“Diplomacy is to do and say the nastiest things in the nicest way.” Isaac Goldberg What is Diplomatic Communication? The success of your job and career depends on your ability to relate with team members, managers, and other colleagues. Diplomatic communication refers to the use of tactful and strategic language for effectively conveying the message, building relationships, and resolving conflicts between individuals or groups in personal, professional, organizational, political, or governmental contexts.  It involves being mindful of cultural differences, understanding the sensitivities and perspectives of different parties, and seeking to find common ground and mutual understanding. Diplomatic skills are abilities that help professionals strengthen workplace relationships, navigate conflicts, decrease the impact of conflicts, and handle other challenging situations at work.                             ...

Fostering a communication culture characterized by empathy, respect, and understanding is essential for promoting positive outcomes and maintaining healthy relationships in both personal and professional settings.  Consequences of  communication having animosity : 1.   Strained Relationships: It can lead to strained or damaged relationships between individuals or groups involved in communication. The lack of empathy and compassion can create hostility, resentment, and mistrust, making it difficult to collaborate or resolve conflicts effectively. 2.   Cycle of Vicious Communication: The target of unempathetic communication can hit back with similar vendetta, which can lead to vicious cycle of hateful communication between the two parties. 3.   Poor Team Dynamics: In a team or organizational context, communication characterized by animosity and lacking empathy can undermine teamwork and cohesion. It can breed a toxic work environment, where morale and mot...

"Most people do not listen with the intent to understand; they listen with the intent to reply." — Stephen R. Covey Marshall B. Rosenberg  (Founder of Nonviolent Communication) promotes the concept of nonviolent communication, which involves expressing oneself honestly while empathetically understanding others. He believes this approach leads to more compassionate and effective interactions. Rosenberg promotes compassionate and empathetic communication. He explains, "When we listen with empathy, we foster deep connection and mutual understanding." Impactful communication often involves understanding and addressing the needs and feelings of others.   Empathy is the ability to understand and share the feelings of another person. It involves putting oneself in someone else's shoes, seeing things from their perspective, and responding with sensitivity and compassion. Effective communication often involves empathy because it allows individuals to connect more deep...